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Important


To comply with California Alcohol Server laws, and to protect and verify your identity while taking the course, once your payment is received, you will be sent an email with the link of the course and your password. You can only access the course through the link sent to you via email. If you lost or misplaced the email, please contact us back from the account you registered for us to resend your access to the course.

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Course Outline


Our online California Alcohol Seller/Server Training Course contains four units of instruction, a course review, a supplement covering alcohol sales and service laws specific to California, and an online final exam. Below is a detailed course outline of topics covered in the course.

Chapter 1


  • - Introduction
  • - Intro 2
  • - Intro 3
  • - Intro 4
  • - Intro 5
  • - Intro 6
  • - Intro 7
  • - Responsible Alcohol Service
  • - Five Responsibilities as a Server
  • - Serving Alcohol Today
  • - Criminal Negligence
  • - What Constitutes an "Ordinary" Person?
  • - Dram Shop Law
  • - Injured Parties and/or Customers May Sue
  • - Dram Shop Laws
  • - Dram Shop
  • - Improper or Unsafe Alcohol Service
  • - Best Way for You to Avoid a Lawsuit
  • - Three Kinds of Duties
  • - House Duties
  • - Professional Duties
  • - Unit Review
  • - More Review
  • - More Review
  • - Ready?
  • - Quiz

Chapter 2


  • - Minors and Age Verification
  • - Is Your Customer of Age?
  • - Warning Signs
  • - You Can Be Held Liable for Serving a Minor
  • - ID Validation
  • - If a Customers ID Does Not Have a Photo
  • - Checking an ID
  • - False IDs
  • - ID Guidelines
  • - If You Are Suspicious About the Validity of an ID
  • - Pick a Method
  • - ID Guides
  • - Refusing an ID
  • - Incident Log
  • - Information to Record in an Incident Log Includes:
  • - Compliance Checks
  • - Unit Review
  • - More Review
  • - If an ID Appears Invalid in Any Way
  • - Ready?
  • - Quiz

Chapter 3


  • - Physical Effects of Alcohol
  • - Alcohol Absorption
  • - Anatomy
  • - Alcohol In the Bloodstream
  • - Blood Alcohol Concentration (BAC)
  • - BAC Chart
  • - Absorption Triggers
  • - Trigger 1: Amount of Consumption
  • - Trigger 2: Speed of Consumption
  • - Trigger 3: Food Consumption
  • - Trigger 4: Metabolic Rate
  • - Other Triggers
  • - Common Diseases and Disorders
  • - Alcohol and Drugs
  • - Any Drug
  • - Alcohol Consumption Myths
  • - Acute Alcohol Poisoning
  • - Drink Tampering
  • - GHB
  • - Protect Your Customers
  • - Unit Review
  • - More Review
  • - Ready?
  • - Quiz

Chapter 4


  • - Intoxication
  • - Recognizing Intoxication
  • - Reasonable Effort to Avoid Serving
  • - Observing Your Customers
  • - Indicators of Intoxication
  • - Reduced Inhibitions
  • - Poor Judgment
  • - Slowed Reactions
  • - Loss of Motor Skills
  • - Tolerance
  • - "Go, Slow, No" Technique
  • - Go Phase
  • - Slow Phase
  • - Non-confrontational Ways
  • - Serving Foods High in Protein
  • - No Phase
  • - Managing Drinking Behavior
  • - It is YOUR Responsibility
  • - Drinking and Driving
  • - Alcohol Relaxes the Muscles in the Eyes
  • - Designated Driver Programs
  • - Handling Aggressive Customers
  • - Diffuse Techniques
  • - Notify the Law
  • - Unit Review
  • - More Review
  • - Ready?
  • - Quiz

Chapter 5


  • - California Alcohol Laws and Regulations
  • - Hours of Sales
  • - Consumption After Hours
  • - Service to Minors
  • - Any Person Under the Age of 21
  • - Any On-sale Licensee
  • - In California
  • - Purchase by a Minor
  • - Possession by a Minor
  • - A Second or Subsequent Violation
  • - It Is the Intent of the Legislature
  • - Employing a Minor
  • - Any Person Under the Age of 18 years
  • - Minors On Premises
  • - Acceptable IDs
  • - Fraudulent or Fake Identification
  • - Refusal of Sale
  • - Sales to Intoxicated People
  • - Driving Under the Influence
  • - Retail Operating Standards
  • - Standards
  • - Disorderly or Disruptive Premises
  • - Administrative Penalties for the Licensee
  • - Statutory Penalties
  • - Conclusion